Laura J. Kubik

Contact Information available upon request

Call or Email

Cell 909.215.1080 Email Laura@LauraKubiks.com

CAREER SUMMARY:

A proven manager and sales professional, with strong leadership and operations background. Highly skilled in negotiating profitable contracts and creating win-win scenarios for my customers and my company. Major strengths are communication, problem solving and training skills.

PROFESSIONAL EXPERIENCE:

REALTOR® 2004 – present

Specialized in residential real estate sales, representing both buyers and sellers.

§ Over $8 million in sales and 22 successfully closed transactions

§ Created my own fliers and marketing materials

§ Maintain my personal/professional website

§ Create monthly e-newsletters

§ Created and conducted “First Time Home Buyer” seminar

§ Achieved GMAC Sapphire Award for Gross Commission income my first year

§ Received E-Pro and Premier Service certifications through additional training

§ Continually expanded my professional knowledge and skill through numerous seminars

Robert Half International, Inc.

Branch Manager - Ontario, California 2002 - 2003

Simultaneously managed three separate divisions of Robert Half International, including Robert Half Finance and Accounting, Accountemps and Office Team. Direct supervision of 11 Recruiting and Staffing Managers and 3 Administrative employees.

§ Achieved 24% Month over Month increase in combined revenue growth.

§ Introduced quarterly and weekly contests to encourage new lead and order generation/sales activity.

§ Conducting weekly “Brown Bag” training sessions covering various sales techniques and product knowledge sessions.

§ Oversee the addition of four new staff members to the team.

§ Managed Accounts Receivable, reducing Bad Debt expense and improving profitability.

Kelly Services, Inc.

District Manager - Inland Empire District 1996 - 2001

Operation consisted of 5 full service branches, 5 on-site locations and 35 staff members. Oversee sales and service of all business service lines to over 600 companies throughout Riverside and San Bernardino Counties.

§ Improved profits by increasing sales 8% over budget while keeping expenses 4% below budget in the last year.

§ Improved profitability and margins by dramatically reducing the expenses from workers compensation claims and unemployment claims.

§ Analyzed market trends and developed business marketing plans and budget.

§ Played active role with key accounts.

§ Developed creative recruiting methods while expanding our recruiting resources.

§ Implemented more stringent hiring procedures that improved the quality of our worker base and improved our customer satisfaction.

§ Created a District Leadership Training and Mentoring Program, which resulted in the promotion of 4 of my managers.

Sales Manager - Inland Empire District 1990 – 1996

Managed and directed sales force of 8 sales people to cover two largest counties in the United States - Riverside and San Bernardino.

§ Increased sales by 20-30% each year for 7 years in a row.

§ Increased market share from 3% to 12%.

§ Increased profitability by winning all major local contracts at a higher billing rate than our competition.

§ Analyzed profitability of all major accounts based on numerous cost factors, making service recommendations based on data.

§ Implemented custom database report to track local market identification, identifying over 65% of local market.

§ Trained sales people in product knowledge and sales techniques

§ Represented company in the community through committee membership in professional organizations and fundraising for local non-profit organizations

Branch Manager - Riverside, California 1987 – 1990

§ Continued to grow operation to the point of creating a new District for the company.

§ Sold new contracts with the County of Riverside, County of San Bernardino, City of Riverside, TRW Ballistic Missile Operation, Kaiser Permanente

Resident Branch Manager - Riverside, California 1983 - 1987

§ After extensive market analysis, successfully opened 2 additional branch locations

§ Increased pre-existing operation from a single office with 2 staff members to a multi-branch district with 8 staff members.

§ Increased business by 600%.

§ Grew the business unit from a satellite Los Angeles branch to a stand alone regional office.

EDUCATION:

Master of Arts
Marriage and Family Counseling

Fuller Theological Seminary – Pasadena, California

Bachelor of Science in Elementary Education

Salem State College – Salem, Massachusetts